Two leaders had been working together for several years, deep in conflict. Their performance was impacted as a result of their inability to work together. This was affecting the department’s ability to deliver and their conflict created two camps, creating further conflict on the team where gossip and disengagement were on the rise.
Transformation and Result
In one facilitated conversation alone, both parties became clear on the real issue. Various emotions surfaced and there was deep understanding and forgiveness. With the real issue addressed, they were able to return to work and collaborate better together.
The approach I used is one that I have developed over the past two decades to allow people to communicate on a deeper level. This powerful process is impactful and brings results because core issues are identified early in the process, so that time is focused on where it really matters.